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FAQs❓
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to the courier’s website. You can use this tracking number to check the status of your delivery.
What is your return policy?
We accept returns only under the following conditions:
- The product received is damaged.
- The product differs from what was shown in the pictures.
To process any return claims, an unboxing video is mandatory. This helps us verify the issue and expedite your request.
Important: All return requests must be reported within 24 hours of delivery.
If you have any concerns, feel free to contact our customer support team for assistance.
How long does delivery take?
Delivery times vary depending on your location and the shipping option selected. Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days. You will receive an estimated delivery date at checkout.
Is customer support available 24/7?
We offer customer support. You can draft a Mail or Text on Whatsapp/Instagram. We will respond you ASAP
Can I cancel or modify my order after it's placed?
We strive to process orders quickly to ensure fast delivery. If you need to cancel or modify your order, please contact us immediately. Once an order has been processed and shipped, it may not be possible to make changes. Please refer to our Order Modification and Cancellation Policy for more details.